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Terms of Service
Last updated: February 23, 2026
1. Acceptance of Terms
By accessing or using Admitto ("the Service"), operated at admitto.net, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all users of the Service, including business administrators, staff members, and end-user members. By creating an account or using the platform on behalf of a business, you represent that you have the authority to bind that business to these Terms.
These Terms apply to all users of the Service, including business administrators, staff members, and end-user members. By creating an account or using the platform on behalf of a business, you represent that you have the authority to bind that business to these Terms.
2. Description of Service
Admitto is a cloud-based Software-as-a-Service (SaaS) platform that provides management solutions for:
• Gyms and Fitness Centers: Member management, QR code check-in, subscription tracking, class scheduling, and analytics.
• Spas and Wellness Centers: Client management, therapist scheduling, booking systems, and treatment history tracking.
• Hotels: Digital concierge services, room management, housekeeping coordination, event management, and guest services.
The Service includes a web-based administration dashboard, a mobile application for end-users, and supporting backend infrastructure including real-time notifications, media storage, and email communications.
• Gyms and Fitness Centers: Member management, QR code check-in, subscription tracking, class scheduling, and analytics.
• Spas and Wellness Centers: Client management, therapist scheduling, booking systems, and treatment history tracking.
• Hotels: Digital concierge services, room management, housekeeping coordination, event management, and guest services.
The Service includes a web-based administration dashboard, a mobile application for end-users, and supporting backend infrastructure including real-time notifications, media storage, and email communications.
3. Account Registration
To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for:
• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.
Business accounts are created through our onboarding process. Each business receives a unique business identifier, and all data within the platform is isolated to that business. You may not share account credentials or allow unauthorized access to your business dashboard.
• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.
Business accounts are created through our onboarding process. Each business receives a unique business identifier, and all data within the platform is isolated to that business. You may not share account credentials or allow unauthorized access to your business dashboard.
4. Subscription Plans and Payment
Admitto offers three subscription tiers:
• Start (€200/month) — Core management features for small businesses.
• Standard (€300/month) — Advanced features including analytics and enhanced capabilities.
• Premium (€400/month) — Full feature access including all integrations and premium support.
Payment terms are established during onboarding. Subscriptions are billed monthly unless otherwise agreed. Failure to pay may result in suspension or termination of access to the Service. Prices are subject to change with 30 days' prior notice.
• Start (€200/month) — Core management features for small businesses.
• Standard (€300/month) — Advanced features including analytics and enhanced capabilities.
• Premium (€400/month) — Full feature access including all integrations and premium support.
Payment terms are established during onboarding. Subscriptions are billed monthly unless otherwise agreed. Failure to pay may result in suspension or termination of access to the Service. Prices are subject to change with 30 days' prior notice.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
• Use the Service to violate any applicable law or regulation.
• Upload or transmit malicious code, viruses, or harmful content.
• Attempt to gain unauthorized access to other users' accounts or data.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service to collect, store, or process data in violation of privacy laws.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated means (bots, scrapers) to access the Service without our written permission.
• Sublicense, resell, or redistribute the Service without our prior written consent.
We reserve the right to investigate and take appropriate action against any violations, including suspension or termination of accounts.
• Use the Service to violate any applicable law or regulation.
• Upload or transmit malicious code, viruses, or harmful content.
• Attempt to gain unauthorized access to other users' accounts or data.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service to collect, store, or process data in violation of privacy laws.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated means (bots, scrapers) to access the Service without our written permission.
• Sublicense, resell, or redistribute the Service without our prior written consent.
We reserve the right to investigate and take appropriate action against any violations, including suspension or termination of accounts.
6. Data and Content
Your Data: You retain ownership of all data you upload to the Service. By using the Service, you grant Admitto a limited license to store, process, and display your data solely for the purpose of providing the Service.
Media Storage: Images, logos, videos, and other media content uploaded through the Service are stored on Bunny CDN (bunny.net) infrastructure. You are responsible for ensuring that you have the rights to all content you upload.
Data Isolation: The Service operates on a multi-tenant architecture. Your business data is isolated using unique business identifiers and is not accessible to other businesses using the platform.
Data Backup: While we maintain regular backups, you are encouraged to maintain your own copies of critical data. We are not liable for data loss beyond reasonable recovery efforts.
Media Storage: Images, logos, videos, and other media content uploaded through the Service are stored on Bunny CDN (bunny.net) infrastructure. You are responsible for ensuring that you have the rights to all content you upload.
Data Isolation: The Service operates on a multi-tenant architecture. Your business data is isolated using unique business identifiers and is not accessible to other businesses using the platform.
Data Backup: While we maintain regular backups, you are encouraged to maintain your own copies of critical data. We are not liable for data loss beyond reasonable recovery efforts.
7. Intellectual Property
Our Property: The Service, including its software, design, logos, trademarks, documentation, and all related intellectual property, is owned by Admitto and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it as described herein.
Your Content: You retain all rights to the content you create and upload to the Service. However, you grant us a non-exclusive, worldwide license to use, store, and display your content solely to operate and provide the Service.
Feedback: Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without obligation to you.
Your Content: You retain all rights to the content you create and upload to the Service. However, you grant us a non-exclusive, worldwide license to use, store, and display your content solely to operate and provide the Service.
Feedback: Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without obligation to you.
8. Service Availability and Modifications
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We reserve the right to:
• Perform scheduled maintenance with reasonable advance notice.
• Modify, update, or discontinue features of the Service.
• Temporarily suspend access for technical or security reasons.
We will make commercially reasonable efforts to notify you of significant changes that materially affect your use of the Service.
• Perform scheduled maintenance with reasonable advance notice.
• Modify, update, or discontinue features of the Service.
• Temporarily suspend access for technical or security reasons.
We will make commercially reasonable efforts to notify you of significant changes that materially affect your use of the Service.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.
• We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• In no event shall Admitto be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount paid by you for the Service during the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.
• We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• In no event shall Admitto be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount paid by you for the Service during the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Admitto and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Content you upload or transmit through the Service.
• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Content you upload or transmit through the Service.
11. Termination
By You: You may terminate your account at any time by contacting us at hola@admitto.net. Termination does not entitle you to a refund of any pre-paid fees unless otherwise required by law.
By Us: We may suspend or terminate your access to the Service immediately if:
• You breach these Terms.
• You fail to pay applicable fees.
• Your use poses a security risk to the Service or other users.
• We are required to do so by law.
Effect of Termination: Upon termination, your right to use the Service ceases. We will retain your data for a reasonable period (up to 30 days) to allow data export, after which it may be permanently deleted. Provisions of these Terms that by their nature should survive termination shall continue in effect.
By Us: We may suspend or terminate your access to the Service immediately if:
• You breach these Terms.
• You fail to pay applicable fees.
• Your use poses a security risk to the Service or other users.
• We are required to do so by law.
Effect of Termination: Upon termination, your right to use the Service ceases. We will retain your data for a reasonable period (up to 30 days) to allow data export, after which it may be permanently deleted. Provisions of these Terms that by their nature should survive termination shall continue in effect.
12. Privacy
Your use of the Service is also governed by our Privacy Policy, available at admitto.net/privacy. By using the Service, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to conflict of law principles.
Any dispute arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Serbia. The parties agree to attempt to resolve disputes through good-faith negotiation before resorting to litigation.
Any dispute arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Serbia. The parties agree to attempt to resolve disputes through good-faith negotiation before resorting to litigation.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of the Service after such changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
Your continued use of the Service after such changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
15. General Provisions
• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Admitto regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure: We shall not be liable for any failure or delay caused by circumstances beyond our reasonable control.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure: We shall not be liable for any failure or delay caused by circumstances beyond our reasonable control.
16. Contact Information
For questions about these Terms of Service, please contact us:
Email: hola@admitto.net
Website: https://admitto.net
Email: hola@admitto.net
Website: https://admitto.net